Home Contact Us 800-575-1262

ORDER POLICY

Please read our policy regarding the ordering process.

For AmeriScapes and VillageScapes:

Once you begin the design process, prototype approvals and order placement must be done within 30 days:
  • Upon receipt of deposit, we must receive your photographs within 30 days.
  • Once you receive the product sketch, we need approval within 30 days.
  • When the finished prototype is delivered to you, we need approval and the initial order  within 30 days. Production is typically six to eight weeks.

For Watercolors:

  • Upon receipt of pictures, or request from an existing design, you will receive a proof  within four weeks.  The proof must be approved within 30 days.
After the proof is approved,  we will ship the finished product within 4 weeks.

If you require delivery by a certain date, approval times may need to be shortened.

We reserve the right to cancel orders that are not approved within a reasonable time frame.

 

 

 

 

 

 

 

Hestia Design Process

Phone: 781-639-2727
Toll free: 800-575-1262
Fax: 781-639-8414

info@hestiacreations.com